Concerns / Testimonial Submission

- Words like comfort, professionalism, and caring don’t even begin to describe the service we received from Dr. Valerie and her team. Thank you for turning one of the hardest decisions we’ve ever made into a sense of relief for my family. - Lincoln's Family 10-28-24

- I have had to use Angel Pets twice now and as heartbreaking as it was I am so happy that they provide this wonderful service so that beloved pets can cross the Rainbow Bridge peacefully at home. Last Saturday Dr Valerie came over to help my sweet Ryker cross. She was so gentle and compassionate it made such a horrible day bearable. Ryker was able to cross peacefully with a full tummy at home surrounded by the people he loved most. Dr Valerie and Gina I will be forever grateful for the care and compassion we were both shown. - Best Family 10-14-24

- Angel pets allowed my baby to leave this world in the most comfortable place and way possible...I couldn't have imagined that horrible day to occur with such grace and love. Big thanks to Dr Hannah 10 / 10 5⭐️ - The Reeps Family October 2024

- We can’t say thank you enough to Dr. Hannah for her compassion and caring as we said goodbye to our precious Chloe. It was such a difficult decision but Dr Hannah helped us understand that we were giving our little girl the best gift by letting her go. She made the experience so peaceful and for that, we will always be so grateful. We also appreciate the care and concern of the staff on the phone and the follow up calls. We are so very grateful to all at Angels Pets -The Hazelette Family 10-9-24

- Angel Pets gave us comfort while doing what was probably one of the hardest things we have done in our lives. They accommodated our needs in the time frame we requested. Dr. Hannah was very sensitive and respectful of our feelings and I highly recommend Angel Pets/Dr. Hannah. - The Olinger Family 9-27-24

- Having been the first time I've had to help a fur baby cross the rainbow bridge, I wasn't quite sure what to expect. I knew I had options, but choosing Angel Pets in-home euthanasia was the best decision for our dear Roxy and the rest of our family. And how lucky were we to get Dr. Valerie - so much love, compassion, patience, and respect. She explained everything thoughtfully and made sure the process was on our timeline, not hers. Dr. Valerie, you are one in a million and definitely chose the right line of work. And you give amazing hugs. Thank you doesn't seem like enough, but please know how thankful we are that you were put in our path for this journey. - The Buck Family 9-26-24

-I just want to give my praises for Dr. Morgan. Both of my parents are highly esteemed Veterinarians and I am a vet technician. I had to make the grueling decision to put my 16 year old boy, Capone, down. I had always imagined my parents helping me in the process but Capone was not well enough to travel to my hometown. If it had to be done by anyone but them, Dr Morgan was the next best choice by far. My boy was at peace and not stressed by her presence. She handled us with compassion and the gentleness that we needed on one of the hardest days of my life. Thank you. -The Swartz Family 9-23-24

- I cannot say enough about how caring Dr. Hannah (Adams) was. She went above and beyond! Showed up with a sausage egg and cheese biscuit for Ernie and hand fed him! He was so relaxed! She cast no judgement on anything and was so understanding that sometimes when a pet has dementia the grooming is not doable! I say this so no one will hesitate to have this service in their home. I was so at ease with her. She kept telling us how well he was cared for. He died in our arms snuggled the entire way. Of course, we are struggling with the loss but for such a totally heartbreaking and kind decision to make, this service could not be any better! Thank you from the bottom of our hearts! - Paige & Eric  9-12-24

- Dr Jeanette was compassionate and caring. She treated Missy well as if Missy were her own. Dr Jeanette walked us through the procedure. It was a very hard decision to make. Thank you Dr Jeanette for your kindness to us and Missy. - The Flynn Family  9-7-24

- From the caring lady who called me back to the extraordinarily wonderful and caring Dr. Jeanette Wilson, it was a loving and precious experience in spite of the grief we were experiencing losing our handsome lab, Gaston. The care that Dr. Wilson took was second to none and so appreciated. She cared for him respectfully and loving and the same with us. We are extremely impressed and will continue to have you in our lives. Thank you so much, Debbie 9-3-24

- I have been trying to write this since May when we lost our beloved Yorkie. It’s been hard but The Angel Pet Service allowed us to say goodbye to our Bella in our home and take the time we needed with her in her final moments. The Vet that came to our home took the time to explain what was gonna happen and was very compassionate about what we were going through. Bella was part of our family for 13 years and I wanted to make sure her final time with us was spent at home. Thank you again Angel Pets for assisting us in this difficult time. The Pruitt Family 8-19-24

- So sad over the loss of my cat Ginger that took me awhile to even write a review. I would like to thank these wonderful people for their help with Ginger. They did everything I could have hoped for to make this go smoothly. And very importantly they were very prompt so that helped. The doctor was excellent. - The Motley Family  7-25-24

- My girl was 12 and no longer able to get up and walk and I knew the time had come. My husband found angel pet and I have never been more grateful. Being an end of life provider I knew what was coming. However it being my own baby was ripping me apart. Angel Pet showed up and all my worry disappeared. She was a dream. I was able to just BE with my baby and we were all with her through the whole journey. Even after she passed I felt she was cared for so well. I will recommend Angel Pets to anyone who has to let their fur baby go. What a beautiful and caring ability they have! - The White Family 

- Words cannot express how thankful I am for Angel Pets. This was the first peaceful passing of one of my fur babies. From the very beginning with talking things through and going over resources to scheduling services while I was a blubbering mess, and receiving encouraging text the day prior. Then Dr. Morgan comes in, recognizes that this was my first, explains the whole process, loved on Sadie like she was her own and did not take the next step without me acknowledging or giving the ok. The peace I have knowing we made right by Sadie and selecting the most amazing people to help us through this process will always be remembered! Thank you all for the kindness, support and prayers during my most difficult day. - The Gretten Family

- Heartfelt Thanks for Your Compassionate Care

I wanted to extend my deepest gratitude to your clinic for the exceptional care and compassion provided during the in-home euthanasia of our beloved dog, Bluebell.

Dr. Morgan was incredibly kind and empathetic throughout the entire process. She brought Bluebell a cheeseburger, made a clay paw print for us to cherish, and even offered a lock of Bluebell's hair. This was the absolute best experience we could have asked for during such a difficult time. It’s amazing that this service is offered, allowing our sweet girl to pass away peacefully at home, surrounded by her favorite people and toys.

Dr. Morgan made us feel confident in our decision and reassured us that it was Bluebell's time. She eased our guilt and provided exceptional care, showing Bluebell all the love and respect she deserved. Bluebell was always a sweet and kind dog, and Dr. Morgan's tenderness in her final moments meant the world to us.

Please please convey our heartfelt thanks to Dr. Morgan. We appreciate her more than words can express and are truly grateful for her extraordinary care.

With sincere appreciation,

Nicole & Stephen -July 2024

- Yesterday I had to send my cat MAMA over the rainbow bridge. I want to thank Angel Pets for sending me Dr. Melissa. Her kindness and compassion was beautiful. The name suits them all. Angels for sure. Thank you for making my end of life time with MAMA extremally peaceful and beautiful. - The Reilly Family 

- It has been just over a week since we said goodbye to our two senior dogs, Rocky and Kaylee. The decision to let go was so incredibly difficult. Once we made the decision, we knew the kindest way to give them peace was to send them together at home. Words don’t seem enough to express our gratitude and appreciation for the kindness and comfort we felt with Dr. Morgan Kline and the Angel Pets support team though this time. We were in agony the days leading up to the appointment and the care coordinator was there to answer all our questions. When Dr. Morgan arrived she helped to keep us centered and calm. She took her time to make sure our pups were comfortable with her and she walked us through every step. It was so peaceful. Our sweet pups left us with no pain, no fear, and only feeling our final hugs and words to tell them how much we love them. - The Smith Family 

- When Dr. Valerie arrived at our door, my 7 year old daughter and I were sitting on the floor with our beloved Hemi, talking about what was happening to him. Seeing us in that moment, Dr. Valerie immediately removed her shoes and sat on the floor with us just inside our door and joined into the conversation seamlessly. She was kind and compassionate and reassured me that we were doing the kindest thing we could for our dog at that time. She has no idea how much I needed the reassurance in that moment and helped me through the difficult moments to come by being the person answering the questions my daughter had throughout the process. I can’t say enough good things about Angel Pets. - The Terry Family 

- We want to thank Dr. Melissa from the bottom of our hearts for her caring and compassion in helping our Max cross the rainbow bridge. She was so gentle and made sure Max felt no pain. She explained everything step by step and we appreciated that so much. She made a very sad and stressful situation bearable. I'm so happy Dr. Melissa was with us in Max's final moments. 

- You guys were the best decision we made for our baby boy. The veterinarian that met us at home was so sweet and patient. She explained everything that would happen every step of the way. Paired with Nansemond Pet Cremation, who was absolutely amazing and so respectful, we appreciate everything you did for our family. Allowing our baby boy to peacefully pass while laying outside in one of his favorite places meant the world to us. Hank was our big baby boy and my service pet who helped me through many rough times over the years. It was the hardest goodbye we have ever had to say. So many people loved Hank and he will forever be loved and missed. You helped us give him the best possible treatment and we will always appreciate that. Thank you so much from us and Hank. 

- It's taken me a few weeks to be able to send this but I have thought almost daily since May 22 about my experience with Angel Pets (specifically Dr. Morgan Kline) and the transition from this world to beyond of my sweet Honey. I am more grateful than I could ever begin to express for the care, compassion, time, and love shown by Dr. Kline at my home when she visited with us to help us say goodbye to the sweetest pup there ever was. The entire experience was peaceful and though I made a gut-wrenching decision to say goodbye to my 18 year old golden girl it was a process that was full of love from beginning to the time of her transition. Dr. Kline showed true compassion and caring. She explained every step of the process and I never felt rushed even when it was an afterhours appointment. My Honey bunny bear was calm and peaceful as Dr. Kline sat and visited with us, stroking her coat the whole time. The anxiety and grief I was feeling was immense as this is the saddest part of loving a pet but it was the most peaceful comforting goodbye I have experienced when it has been time for one of my pups to leave this world. I will be forever grateful for Dr. Kline and her presence, compassion, skill, and caring. Thank you from Holly, Matt, Ava, and Honey 

- We had Doc Jeanette come to our home to help our much loved cat General Lee cross over to heaven to be with his family who have already gone on. She was the most wonderful compassionate, caring person and made a very difficult part of our lives better with the way that she handled it. It was like she was part of our family. Thank you so very much for what you all do. 

- I cannot thank Dr. Valerie enough for her compassion, grace, kindness, and patience in our home today as our Guinness crossed over. She explained every single step and allowed us time to process our grief. I cannot express our gratitude. Thank you! 

- Dr Melissa was absolutely phenomenal. She provided me and Gizmo peace and comfort and all the support we needed. Thank you for making this extremely difficult time so peaceful. You all are truly angels. God bless you all.  

- How can I summarize how such a dreaded, gut-wrenching, emotional, and heart-breaking experience could ever be handled better than it was by Angel Pets and Dr. Morgan Kline? I am so grateful for the chance meeting where I was introduced to your service (Embracing Your Pets Final Chapter meeting) and hearing Dr. Kline speak about in-home euthanasia. When I thought the time had come to let go of my beautiful Golden Retriever, I read through your website which addressed everything perfectly and made an appointment for the same day. We were outside enjoying a beautiful spring day when Dr. Kline arrived. My boy had enjoyed chasing his tennis ball in the yard, rolling in the soft, spring grass, visiting with his human and canine friends in the neighborhood and eating unlimited treats. We were as ready as we could be. Dr. Kline explained everything up front, and again each step of the way, assuring me he wouldn't suffer. There was no rush. She was as kind and compassionate as if it were her own beloved dog. I know my cherished pet went peacefully and I when I think of him and all the happy years we had together I will always remember our last hours together as happy ones, thanks in large part to Dr. Kline. 

- We cannot say enough about Dr. Jeannette and her kind, caring, compassionate care of Biscuit on his final day and also for us. We had him for 16 years, adopting him from the SPCA in Key West. He was an incredible boy, and we could not have had more love for him throughout the years. Our decision was extremely difficult and one we did not want to have to make. Having Dr. Jeannette come to our home, allowing Biscuit the comfort of where he loved to be the most, with those who loved him all his life, was the most compassionate way to let go. We have recommended Dr. Jeannette to several friends facing the same decision. Thank you for the entire staff who was nothing short of the most kind and caring way to send our boy off on his next journey. Thank you so much Dr. Jeannette-you made the decision and process as peaceful as possible and we will always be grateful for your compassion and caring. Michael and Elizabeth Sanborn May 2024

- I absolutely love Angel Pets. They are so compassionate, loving and truly care about you and your fur baby. I will never use anyone else and highly recommend them. They are definitely the best of the best. - The Clevingers May 2024

- The loss of Bear was the most painful loss we've ever experienced. We still find ourselves sobbing at times. For as sad as this loss was, I was most appreciative that Dr. Morgan took time out of her Sunday to come help us with Bear. He had a really bad day on a Saturday as a result of his cancer. We decided that it was time to let him go so I made the call to Angel Pets. Dr. Morgan allowed us to spend a few hours with Bear before she came. He got to lay out in the grass in the cold air and sparkling sunshine. One of his favorite things to do. If he had to leave us, a cold, sunshiny day was his kind of a day since he was a big furry guy. We were out there for 3 hours. Once she showed up, she was kind and so very patient with us. She gently walked us through the process and allowed a lot of tears, and other not so pretty displays of grief in between. She allowed some time after he was gone before she helped us put him on a blanketed stretcher and she tucked him in with a blanket on top. He looked as if he was tucked into bed for a nap. It eased the pain of seeing him gone. She carried him in her car to the crematorium. We were so thankful for this service and for all of the patience and kindness Dr. Morgan gave us. She is truly an angel. We live in Yorktown and I highly recommend Angel Pets if you live on the Peninsula. I'm not sure if she is the only veterinarian on this side of the water, but if you have her, you have gold. ~Kelly & Andy Burleson 

- Melissa was so very kind, professional and understanding, She gave us the time and compassion we needed to let our loving little Angel “Bodhi” cross over. We would highly recommend Angel Pets along with our deepest sympathies to any families in this situation with one of their own beloved family members. Best wishes and Love & light to you all. - The Morrison Family March 2024

- Dr. Jeanette is hands down one of the kindest, most knowledgeable, and compassionate vets I have ever worked with. She helped manage our boy Murphy’s terminal illness with so much love and kindness for about a year during a time where we were scared and nervous to trust new veterinarians with him. I wish I could explain how much her guidance and support meant to us, and how much her calming presence mattered that day we had to let our boy be free. She truly loves your pets like her own and wants the best for them. I also want to shout out Gina and Kati from the office, as they always communicated everything so well and with so much kindness. I will be forever grateful and thankful for the team at Angel Pets for being there for our sweet boy and us in such a loving way. - The Waterhouse Family March 2024

- There are no words to express what Dr Morgan Kline and the staff we worked with at Angelpets meant to us through this most difficult time. Toby was so much more than a pet, he was a 100% family member, best friend, and constant companion. Our loss was beyond expression. Through all this, we didn't seem to need words to explain it to Dr. Kline. She was incredible. Kind, gentle, patient and intuitive on exactly what both my husband and I needed even when it differed. She seamlessly flowed between us providing an ear for him, a safe quietness for me, and a comforting Toby and all of us. We couldn't have asked for a kinder soul to guide us through this. We are forever grateful and want her to know how she helped our healing tremendously. Thanks so much, The Trunk Family - March 2024

- Words will never adequately express how amazing Dr Valerie was with us as we helped Ginger cross Rainbow Bridge. She carefully explained all options and all steps. She graciously let us set the pace for the process. She came with a sausage, egg, and cheese croissant, which our old dog happily devoured despite her pain. We were brought to tears again as we found the pamphlet on pet grieving, she had discreetly left. The process of bringing Ginger back home, went smoothly as well. Yesterday we received the sympathy card from your staff, and reminding us you are with us in the sadness. Thank you for your kindness, and compassion as we adjust to our lives of now having a big hole left by our 115 pound dog. We tell everyone who asks about your wonderful service. You truly are Angels on earth. -Molly Wax  March 5,2024

- My beloved Jack Russell crossing the Rainbow Bridge was made a very sweet farewell with the caring hands of this organization. The veterinarian was so kind, understanding and patient as we said our goodbyes. I am forever grateful for her words of encouragement. What a blessing you all are to people who honor and love their pets. Thank you - The Kenny Family 2-28-24

- My beloved Jack Russell crossing the Rainbow Bridge was made a very sweet farewell with the caring hands of this organization. The veterinarian was so kind, understanding and patient as we said our goodbyes. I am forever grateful for her words of encouragement. What a blessing you all are to people who honor and love their pets. Thank you 

- Having to make the decision to call Angel Pets was devastating. My Molly was 15 and I knew in my heart I was doing what was best for my fur baby. Dr. Morgan talked my husband and I through the entire process. She never made us feel rushed, she gave us plenty of quality time with our baby when it was time to say goodbye and treated Molly with the utmost respect. Dr. Morgan fed Molly a sausage & egg biscuit, which she loved! She hadn’t eaten much in days so it made my heart happy knowing Molly would cross the rainbow bridge with a full tummy. Molly’s cremation was completed in a matter of 2 days and having her back so fast was a huge relief. We can’t thank the entire team enough for their dedication to our fur babies. (Gina included) - The Priest Family January 2024

- Our experience with Angel Pets and Dr. Melissa was the best experience that I’ve ever had with the process of euthanasia. From my initial phone call, until Carley’s last breath was a peaceful and pleasant moment. Dr. Melissa was very caring and explained everything in full detail. She took the ultimate care of my baby girl. Thank you to everyone involved at Angel Pets. - The Goodrich Family 12-6-23

- Words cannot express what I am feeling in both my spirit and heart, but all I can say is thank you Angel Pets for being with us as Granite transitioned across the Rainbow. Dr. Hannah has such a beautiful spirit and gentleness with her that truly helped us and we are truly grateful for her and the wonderful services she provided. I know Granite appreciated it too, as she was very kind and loving towards him as he transitioned peacefully. To Gina and Kati, we thank you so much for checking on us and coordinating this effort, as we truly didn't have to worry about anything other than being present for Granite during this season. Again, thank you Angel Pets and continue to be a blessing to others just as you were with us. - The Jefferies Family 10-18-23

- My husband and I can't thank Angel Pets enough for their compassionate care as we said goodbye to our beloved cat, Mr. Darcy. About a month before Darcy's passing, he was diagnosed with heart disease and a mass in his chin, and when he began to decline so quickly, we were heartbroken and left unsure of our next steps. I called Angel Pets so in tears that I barely could get my words out, and even in that state, the reception staff was more patient and considerate than I could have even hoped for. Once I was able to explain Darcy's quickly declining health, they graciously not only explained the whole process step by step, but they also made a special effort to fit us in for an appointment as soon as they possibly could to prevent Darcy from suffering further. When the day came for Darcy's passing, we were both filled with sadness and dread. Over the years, I have lost several family pets, and my family has had multiple experiences euthanizing our beloved family pets in vet clinics. I had only ever heard about how traumatic and scary these appointments had been for our family and our pets, so when the day came for Darcy's euthanasia, I was incredibly apprehensive. To my great surprise and gratitude, our experience was completely the opposite of what I had expected. Dr. Melissa came to our home and took the time to explain every part of the euthanasia process step by step, so we both were completely prepared for the coming moments. When Darcy became anxious because of having a new person in the home, Dr. Melissa was not only patient but she also gave us plenty of time to help him calm down while providing us with reassurance. In each and every step, Dr. Melissa comforted us and comforted Darcy like he was her own. For the first time, I realized that his passing could actually be an experience to reflect and be at peace with all the happy years we had with Darcy instead of traumatic experience. When she wrapped Darcy up in a basinet with blankets after his passing, I couldn't hold in my emotions and my gratitude to have a vet care for him with the same love that we have for him. The paw print imprint and hair clipping that we received from Darcy have also been such a comfort, as I had never had that experience with my other pets. We are forever grateful to Dr. Melissa for her kindness to our family and could not recommend her enough. Angel Pets allowed our family to grieve and celebrate Darcy's life in his passing, and we could not be more appreciative for all that you do. - The Finn Family 9-27-23

-  Tank was the sweetest boy ever! He got very sick very suddenly and we did not want to let him go. When Dr. Abbey came to our home, Tank was in the back yard in terrible shape. She was so compassionate and met us in the back yard (Tank loved to be outside always). She sat down in the grass until I insisted she and all of us sit on blankets. She was so kind, explaining everything that would occur, and so gentle with our dog Tank. It was an awful day but she made it bearable. Dr. Abbey is an absolute angel, thank you so much. - The Higginson Family 9-19-23

_ Our Sophie girl was struggling. I called on my way home after my husband called me at work. I cannot thank you enough for such love, empathy and compassion!!!! Dr. Ballory(sorry for spelling) was a Godsend!!!! It was hard, but she went peacefully at home in our arms!!! Thank you from the bottom of our hearts!!!!🌈❤️ - The Teetor Family 9-20-23

- It is hard for me (Kay) to express how much I am so grateful to Dr. Abbey for coming to our home and taking such amazing and heartfelt care of our buddy Tank. She was so compassionate and kind and really listened to us and explained everything. She was so caring and tender with Tank; she meet us in the back yard on the ground and only sat on a blanket when I insisted. Our dog Tank just always wanted to be outside, especially when he got terminally ill. She is an absolute HERO to me and my family (Dave, me and our other dog Reina). Reina watched her tender care of Tank and has now recovered from her grief. - The Higgerson/Balsley Family 9-6-23

-  I can’t Praise Angel pets enough. This was my husband and my first at home euthanasia. While a moment like this can never be called magical, it was so very peaceful and respectful. Our vet was Morgan and she came to Williamsburg Day of request, no notice. We just knew it was time. She came prepared with a sausage, egg and cheese biscuit from Starbucks for my boys last meal. She told us what a great job we did cleaning him up, a Great Pyrenees, and told us how hard it is to keep a large dog healthy for as long as we did. Just made us feel good. She gave us as much time as we needed to say goodbye and I’ll just remember how relieved I was he got to go at home. She was genuinely happy to share in all the happy memories we were recalling as we prepared for the end. I will recommend them to everyone I know. For such a devastating moment in our lives, she made it just a little bit easier. She was our Angel. - The Pelfrey Family July 2023

- My beautiful Mona May was laid to rest yesterday by Dr. Jeanette. She made our experience a lot easier. She was incredible with Mona and with me and my fiancé. We are extremely appreciative for all she has did and how amazing she was with the process. Thank you. 

- Dr. Valerie’s knowledge and  professionalism, as well as her compassion and empathy, made an anguishing situation less painful, and even somehow bearable. We are forever grateful for the service Angel Pet provides and for Dr. Valerie’s comfort and support. She went above and beyond our expectations and we can’t thank her enough for her warmhearted dedication and commitment. -The Johnson Family 7-31-23

- It was the hardest thing , to make the call for Angel Pets to help us but I am so thankful I did. Dr. Valerie Rathbone helped my Family, get through a very stressful situation and her care , kindness and professional manner made letting our Chole go, much more bearable. Our baby girl was suffering and tired and I know now as it pained me, it was the right decision for her. The whole experience with Angel Pets from the first person to answer the phone to the actual Doctor you will meet makes them a caring and understanding business to help you with what ever your needs happen to be with your fur baby. Thank you again, from my Family. - The McGuire Family 7-25-23

- Today was a very emotional day for us in the Watkins house with the departure of our Rottweiler of 12 years. Lita was our baby girl, full of love and a “mother” figure not only to our Pitbull whom we brought home at 7 weeks old, 6 years ago, but to our grandchildren. She loved to sit in her recliner, give kisses, and ride in the car to Starbucks. This morning we called Angel Pets knowing it was time. Lita showed us all the signs this past week. From the time we called to the end each individual we dealt with was very caring, loving and understanding of what a difficult decision this was. Dr. Jeanette Wilson, we thank you for showing your love, gentleness, and understanding of our least moments with Lita. You definitely made us feel that this very difficult decision was absolutely the right one leaving us knowing we did all we could. We highly recommend Angel Pet for any family dealing with one of the most difficult and heart wrenching decision. - The Watkins Family 6-25-23

- If I had a lifetime to plan how it would go sending Ally over the rainbow bridge, it still would not have been close to how we sent her on her way with vet Melissa. Unfortunately, I only had hours. We knew her time would come and when we woke that morning I knew that was the day to help her cross before the suffering began. I contacted Angel Pets and they got me on the schedule for that day, I couldn't wait a day or two. Melissa brought a sausage, egg & cheese breakfast sandwich for Ally (her fave) and sat with us while we told her a little about Ally as we were saying our goodbyes. We were outside, in the front yard under the shade of our largest tree, on a gorgeous, beautiful day. It was so peaceful and stress free for our old girl and I am so so so thankful for this. After she passed we let our other 3 dogs come to say goodbye, after all, she was the matriarch of the pack and all would miss her. Helping her cross was my job and the final thing I could do for Ally girl, she will be missed and none will ever be like her. - The Oznick Family 5-25-23

- Dr. Cohen is an extraordinary human. My family had to make the difficult decision for our beloved Boone. Dr. Cohen assured us that it was, in fact, time. Boone had a peaceful and dignified transition in his home with the people who loved him.  May 20, 2023

- Dr Cohen and team,
         We just want to say thanks and express our sincere gratitude to all of you. From my first phone call to you up until the very end you were nothing but kind and understanding. When Dr Cohen showed up with sausage biscuits and donut holes for our boy Cooper we knew we were going to be okay. It's never easy to say goodbye but you folks certainly made the process a little more tolerable. I am so glad we found you!
                                       THANK YOU!!!
                      Glen and Mary Mitchell
                          Williamsburg 

- I am so grateful that there is a resource like Angel Pets. I have had to make the hard decision many times in the past to relieve my beloved pets from their suffering but had to experience their passing in the vet's office. Dr. Melissa Shaughnesss was truly an Angel. She had the absolute kindest bedside manner. She explained everything she would do and what to expect. She was so sweet to our kitty and made the whole process as bearable as it could be. Our kitty laid on his favorite blanket and we were with him the whole time. I truly believe this service is a gentler, less traumatic alternative for your pet and for the humans who love them. Thank you again! 

- During what was a difficult time for my family and I, how blessed we were with the compassion we experienced from everyone at Angel Pets. From the first time calling, upon hearing the kind voice on the other end of the line that helped me through my tears of getting those difficult words out, to Melissa coming to our home, instantly and naturally getting down on the floor with our sweet Georgia and taking her time explaining to our family what to expect, answering any questions we had, reassuring us that we were making the right decision and in to those final moments we had with our beloved Georgia. Thank you all for making a sad time for our family a little less painful with the kindness and guidance you gave us. - The Hayuts March 2023

- My adored Cuda had cancer and his health turned overnight. I called Angel Pets and Gina was able to get me a same day appointment. Dr Jeanette called and was so kind on the phone. When she arrived Cuda was outside in the pretty 60 degrees we had. She said he could stay where he was cause he seemed comfortable and it was so nice out. She was compassionate, caring and very professional while being heartfelt with our sad situation. She made this much more bearable for both Cuda and I. I cannot say enough kind words. Thank you so very much. Many blessings to Angel Pets. 

- Just a quick thank you. Your vet was outstanding and a true angel. Thank you for being there for us and Deuce Lucy and Craig Traylor

- My experience with Dr. Hannah coming to my home was very warm, sympathetic and comforting. She explained every step of procedure and was so kind and gentle. She reassured me that this was the humane decision. She gave my Daphne treats and used a soothing voice to comfort. I appreciate her service and will highly reccommend Angel Pets to others who are in that sorrowful situation. 

- Dr. Jeanette was so gentle, compassionate, and patient during the entire process of the in-home euthanasia. She made us feel comfortable, allowed us to take our time, and was so considerate of the kids and other animals in our home. She explained everything to our kids in an appropriate way as well. We could not have asked for a better experience in saying goodbye to our most special pup. Thank you! - The Medrano Family- Jan 2023

- We wanted to drop a note to Angel Pet Services and let everyone, most especially Dr. Jeanette, know how much we appreciate the love and care we

received yesterday!   Dr. Jeanette is a beautiful soul, her compassion and guidance through our goodbye to Molly yesterday was extraordinary!!

The four other times we lost Pets were in Emergency situations at the Vets Office.  Our experience yesterday was so calm, peaceful and loving and we are forever grateful!!

What a difference Angel Pet Services has made in our lives!!   Thank you, Thank you, Thank you!!

Kind Regards,

The Riddle Family  January 2023

-Dr. Hannah is amazing! I had been dreading euthanizing Roscoe for so long and she made the entire experience completely comfortable and beautiful. She brought him tons of roast beef and treated not only him, but also myself with the utmost care and professionalism. I couldn’t have asked for a better experience to let my best friend go with dignity and surrounded by love. This is the absolute best way to deal with such a heartbreaking time. - The Corona Family 12-12-22

- Dr. Jeanette is an angel on earth. She made saying goodbye so much easier. Ollie was diagnosed with cancer two years ago and October/November the cancer became aggressive very quickly, and we knew we had to make the hard decision to say goodbye. Dr. Jeanette was so sweet to our baby, she was amazing with all of us, and she felt like part of the family. I am grateful that she was the one to help our Ollie cross the rainbow bridge and she did it with a gentleness and kindness I cannot describe. Thank you Angel Pets for this fantastic gift you provided for Ollie and our family, and thank you Dr. Jeanette for what you did. Shelley and Josh Bryant - Dec 2022

- Dr. Hannah was wonderful and we are so grateful we were able to let our sweet girl drift off peacefully at home. Thank you all again for what you do.🙏🏻❤️🐾 - The Gilberts 11-28-22

- The whole experience was done with our dog’s physical and psychological welfare in mind, and everything was explained thoroughly to us. Our dog’s comfort was the primary focus, and our family was given plenty of time to say goodbye. Even his body was treated gently afterward. Calling Angel Pets was the right decision for us at a difficult time. - The Brunners 11-28-22

- Dr. Hannah was amazing.  She was very compassionate and made our pug very comfortable throughout the entire process.  She allowed us to take all the time we needed to say goodbye. - The Wilkinsons 11-28-22

- We unfortunately had to put our old English bulldog down this morning. He had dementia along with a few other problems. I had called around to a few other places but we eventually chose Angel Pet Vet. They were super compassionate from the beginning. They were able to fit us in that day but we wanted to wait till the following day to allow family to spend time with him and say goodbye. Dr. Melissa came the next morning with a Starbucks sandwich for him (even though he wasn’t eating anymore I was so grateful). Dr. Melissa looked over Caesar a bit and reassured us we were making the right decision. She explained the whole process to us and what to expect. She put us at ease a bit. Even though this was one of the most difficult decisions we have ever made, I’m glad we had Dr. Melissa there with us. She was absolutely amazing.   The Hamiltons  11-27-22 

- This is a difficult thing to say, but thank you. To the doctor who came to my home to help Bonnie be at peace and no longer feel scared or be in pain. The ability to keep her in her own home and allow me to never leave her side is something that I will be forever grateful for. It takes a special Vet to provide a calming presence during a very difficult moment. 

Bonnie was my best friend for 9 yrs; giving her the respect and dignity that she deserved was the last gift I could give her. From the bottom of my heart thank you. 

You are all Angels!

Michael Querry  October 2022

-We are all very sad but ok. Dr. Melissa was really wonderful! She was knowledgeable, kind, caring, respectful and as you said, truly made for her role.

We have all been saying our goodbyes to Bella the last few days, but I still was nervous about today...the final goodbye. She really helped us share a final peaceful loving moment with Bella and I cannot express how grateful I am for that. The coloring books that she brought for the kids to help with the process was so kind and is very helpful to us also.

Both you and Dr. Melissa went above and beyond and your genuine care for us in this situation was apparent and so appreciated. From the bottom of our hearts, thank you! ❤️❤️❤️ 

- The Stanley Family 09/2022

-We have had Dr. Melanie to our home four different times to help us send our beloved cats and dogs over the bridge. All four times we were treated with the utmost compassion from the first contact with the office to Dr. Mel coming to our house. Our babies all went quietly and peacefully. Our most recent loss with Dr. Mel was our sweet Mr. Mike, a 15 year old tabby cat. His sister and litter mate Millie was in the next room. Unfortunately our Millie developed a "saddle thrombus" less than two weeks after her brother passed and we had to euthanize her at an emergency vet. This happened over Labor day weekend. I was extremely upset, Millie was in pain and I could not find help for her at our vet or at any local emergency room, she was not considered "critical". Out of desperation I called Angel Pets. Kati answered my call and gave us info about emergency vets in the area. She also continued to talk to us when we found out the diagnosis. At that moment we were thinking we wanted to bring her home to have Dr. Mel with us. Kati was with us every step of the way while we figured out what we had to do. She even contacted Dr. Mel and told her what was going on. It was Dr. Mel that convinced us to euthanize her then and there and she was kind enough to send us a very warm text in the midst of everything. It is still very painful to have lost our last 2 kitties in such a short time of each other. It is never easy to let them go. Dr. Mel and Angel Pets has always been top notch and we appreciate all the love and kindness that has been shown to us. We will always recommend you. Thank you so much for everything and we wish you all the very best. 

Petula Clark's song: "What The world needs now" perfectly describes the team. Dr. Melissa is the epitome of professionalism and compassion. May the comfort and peace of mind that's provided via your services remain strong. . . The Tucker Family 09/2022

Gina,

Please thank Dr Melissa for her compassionate care on behalf of Peja. Especially caring about Peja and her comfort.

I will highly recommend your services, compassion, process and most of all the people.

Regards and thank you!

Jim and Pam 

From the first call where I had to make the hardest decision of my life to when Dr.Abby came in with all of the love and compassion for Shadows final hours, we were treated like family. My anxiety was through the roof, but I also felt a sense of calm and peace. I knew I made the right decision for Shadow and I felt so supported by the entire team from start to finish. Thank you, from the bottom of my heart. I could NOT have made it through without all of your love and support. Dr. Abbey you are a true Angel in disguise, even through my tears I felt at peace and knew that Shadow was in good hands when you took her with you. Thank you from the bottom of my heart.-  The Ward Family July 2022

Please give Dr Lane our heartfelt thank you.  Dr Lane was compassionate, thoughtful, caring, and gave Bella dignity throughout her journey.  The Smith Family June 2022

I just wanted to thank you for your kindness and compassion with me when I had to say goodbye to my Angel a few weeks ago.  I am grateful there are people like you out in this world.  Here is a video that my friend made for me of my life with Angel. She also created a book on CANVA for me. I wanted to share in case you had another client that wanted to have a memorial for their pet.  Warm Regards, Meg   June 2022

VIDEO: https://vimeo.com/712678054

Dr. Melanie was AMAZING! She made an awful day bearable. She was extremely kind and took great care of my sweet 18 year old Jack Russell. I would recommend Angel Pets to anyone that has to say goodbye to their pet. Thank you Dr. Melanie!- The Roberts Family June 2022 (Hurley's family) 

TODAY RAINBOW 🌈 BRIDGE RECEVIED ANOTHER ANGEL. THANK U TO ANGEL PETS AND GINA AND DR. MELISSA...PLS SEE GOOGLE REVIEW FOR MORE INFO. 10 STARS TO ANGEL PETS. I LOVE THESE 2 BEAUTIFUL AMAZING ❤️ 💙 WOMEN. WHAT THEY DO IS BEYOND ANYTHING IVE EVER SEEN. WHAT A AMAZING BEAUTIFUL EXPERIENCE 😍. SEE GOOGLE REV. AND U WILL KNOW WHY. LOVE U TYSON DAD STEVE AND MAMA PAULA. AND UR BABY BROTHER BEAR 🐻

The Ramsey Family June 2022

Having to say goodbye to our dog Abby after having her 16 years (she was about to turn 18) was one of the hardest things we've had to do. She was a major part of our family and my shadow. Angel Pets has been a blessing to us and I felt so comfortable with the whole process knowing Abby was safe and comfortable in our home. She was showing many signs of old age and I talked for a long time with Dr. Mel about what was going on and she explained so much of what Abby was experiencing and what to look for. I had been so conflicted prior to the conversation but had a sense of peace after hearing what Dr. Mel had explained and we left it that I would monitor Abby week to week. Unfortunately a week later Abby had other plans and suddenly experienced what Dr. Mel thought was vestibular disease that can suddenly come on in old pets. I was thankful that we were home when she stopped being able to walk and stand up on her own. By the time we decided something was really wrong, we called Angel Pets and Gina got in touch with Dr. Mel. She came out that night and we talked through Abby's condition and her quality of life. We didn't want her to suffer anymore. Dr. Mel had brought the most delicious treats for Abby to munch on and she had the best 'last supper'. She explained to my two boys what was going to happen and we all were together with Abby in her final moments. She went in peace in her surroundings with her people, which is all we could ask for. I can't say enough good things about AngelPets. It is such a blessing and we are so thankful we found them. Dr. Mel gave Abby the love she would give her own dogs and made the process of losing a pet as smooth as it could be. Thank you!

Michelle A- February 2, 2022

Today was a very sad day for me and many others because of the loss of our sweet, tiny Yorkie, Tori.  Her disease had progressed and her quality of life was minimal. Although I love our vet, I wanted a more comfortable, personal setting for Tori's passing.  I researched several compassionate companies that specialize in end of life services but I kept coming back to Angel Pets website. After reading the bios for each of the vets, I was certain I had found the right group of people to assist our little girl in passing over.  Dr Melanie came to my house and Tori and I were waiting outside enjoying the sunshine on a beautiful day. Dr Mel immediately bonded with Tori and spoke to her as though they were old friends.  I told her the location I would like to be at because it is one of Tori's favorite places....to be on the bed with all her blankies, including her small electric blanket. We went there and Dr Mel explained the process and reiterated several times that this will not be a painful procedure and, if there were to be any sign of discomfort, she would stop until Tori was more sedated.  The entire procedure was peaceful, respectful, compassionate and heartfelt. Dr Mel wept along with me and used such comforting words that were helpful not only to Tori but also to me.  I want everyone with pets that they adore to know about Angel Pets because, what is a very sad situation is made so much more bearable because of Dr Mel and Angel Pets. I will always miss Tori and my heart is broken but I will always be so grateful to Angel Pets.

March 2022- The Schultz Family 

 This was our first experience with Angel Pets. The vet that we’ve had come to our home the last 12 years, whenever it was time for one of our beloved greyhounds to go running around that big track in the sky, was unavailable at that time. Our neighbor had recently used Angel Pets, and was very pleased. And so are we. In fact I am super impressed. The vet that came to our house the next day was super compassionate & sweet, even shedding a few sympathy tears with me. She took very gentle care of our big 12yo boy. She even brought him cookies! (btw, his brother Mylo was very excited & said to thank you for the treats, too!) There are several other personal touches that Angel Pets provide that were a pleasant surprise. . She clipped a bit of hair off of his tail & put it in a cute little jar, and made a clay mold of his paw. She also gave us a sweet little keepsake book, explaining the meaning of “The Rainbow Bridge”. Since they also take care of the actual cremations of your pets, the vet also covered Bosko with a blanket, gently laid him on a stretcher, and carefully placed him in her vehicle. When we went to pick up his ashes, once again I was very impressed with the beautiful carved wooden box. (Not tin or cardboard as were the others) It even had a golden metal plate engraved with his name, and there is room on the plate should you want to add anything- like dates, etc. Additionally the box was encased in a lovely velvet bag, although the wooden box is pretty enough to display. Thank you so much for making a tough time much easier and comforting, and I wish I could say that I’ll never see Angel Pets again. However we love our dogs and so unfortunately we will ultimately have to say Goodbye. (I guess that makes Angel Pets “The Wonderful Service You Never Want to Use! — until you do.)  Taking my dogs to the vet office (causing additional trauma & pain) to have them euthanized on a hard metal table will never again be an option.

The Newberns- February 2022

 I want to thank you and Dr. Drake for the wonderful service you provide. Dr. Drake was simply amazing for us and Hurley from the time she arrived to the time she left. The compassionate care she gave made us feel so much better about the decision we made. I can’t thank you all enough ❤️  The Brann Family

 This was the most heartwarming experience. Dr. Mel made this process very smooth. It’s hard letting go. Sometimes the best and right thing for others causes us pain. Dr. Mel helped our little baby girl relax and feel comfortable. The last thing we wanted was to take her to a vet clinic and have her anxious and nervous. Our experience was worth every penny. Our Yogi was able to pass on with our pain and in peace. That was all due to Dr. Mel. Thank you all again for making this moment special.

Jacob

Dr. Mel helped usher our dear Snowball to the Rainbow Bridge this afternoon. What a blessing Snowball was to our family all these years. We were so very fortunate to have the compassion and caring provided by Dr Mel and Rainbow Pets.

 Nancie P.

On November 19th I had to make the hardest decision of my life. My sweet Rosco crossed over. I called that morning and spoke with Gina who was so kind and she was able to get Dr.Miles out to the house that evening. Once Dr. Miles got there she explained everything that was going to happen. She gave Rosco treats petted him and was so gentle. I couldn't have asked for better doctor and staff. She was sweet understanding and gentle with my dog. Once everything started and he went to sleep, she made pawprints and once the last shot was administered and he was gone I lost it, she made sure I was ok. I was even able to take him out to her car so he could be cremated. I could go on and on with nothing but good things to say about this place. Dr. Miles even called later on that evening to make sure I was ok.. Gina and Dr. Miles yall are the best, both of you will forever be in my heart.

Emily L.

I just can’t say enough how Dr. Mel made us feel when we had to let go of our little scrappy. The whole process was compassionate and very peaceful! Dr Mel explained the whole process and made us feel at ease! Thank you Dr. Mel! I picked up my baby today and he is now at home with us! God Bless you and your family ! Angel Pets will help you though this painful process with dignity and respect!

Linda G.

Virginia Beach

There are no words to express my gratitude to both Dr. Melanie and Gina for the services and comfort they provided during my family and I's time of need with our beloved English bulldog Bodie. The genuine care and compassion shown during her visit at our home last night proved that we made the best decision with Bodie's end of life care. This morning Gina both called and texted to check in on how we were doing and to inform me that Bodie's cremains will be ready to pick up tomorrow. It will bring closure to have her back home. Thank you so much for everything.

Denise K.

Chesapeake

I recently had to make the decision to end my 16-year old Walker Hound, Marley's life. Without a doubt it was one of the hardest decisions I have ever had to make. The morning I knew it was definitely time, we contacted Angel Pets. Within minutes of leaving our information with Gina, we received a phone call from Dr Melanie Cohen, who let us know she could take care of the in home euthanasia immediately. Since we live on the Peninsula and she was traveling from the Southside, she gave us an estimated time of arrival. Once she arrived, I was thoroughly impressed in her technique and compassion for Marley. Our Marley Girl went right to her as she kneeled on the floor and offered her a treat. It was as if to say, thank you for coming to help me and my family. From that minute, I knew we had made the right decision. As I watched Marley react to Dr Mel, my sad tears became tears of relief. Every step of Dr Mel's process was handled with tender love and care and reassurance that we had made the right decision. Dr Mel did not rush the process in any way and at last, our Marley was at peace. As she left with Marley, she assured us we would get her back within three days and we did. The gift bag, beautiful engraved cherry box with Marley's ashes, the certificate of cremation and the copy of the Rainbow Bridge that came with it let us know that Dr Mel stood behind everything she had promised us and we are forever thankful for her services to our family. Even though our Marley will be forever missed, our hearts are forever grateful that we found Dr Mel, Gina and Angel Pets. I own a pet sitting business and have already started recommending Dr Mel and her team. They are top notch!

Regina M.

Yorktown

When we finally decided it was time to let our Sweet Baxter boy go and be at peace and not suffer, we turned to Dr. Melanie. From the moment my husband spoke to Gina her assistant to the end of the process we were treated with compassion. This was the first time my husband and I have had to experience this. Dr.Melanie was so friendly and compassionate to Baxter like she had known him for his lifetime. She explained everything along the way and made sure we were ready for each step. She made sure Baxter was comfortable the entire time. She stepped out to her car to give us some privacy with Baxter once she was done. She brought a warm fleece blanket to wrap him in and transported him with her to be cremated. She made a really difficult moment so much easier and offered for us to call her with any questions or concerns. Dr. Melanie really has found the specialty that she is beyond amazing at!! We cannot thank her enough for coming on emergent notice on a Sunday afternoon. We will recommend Angel Pets over and over again. Thanks again to her and her staff!!

Tracy L.

Virginia Beach

I met Dr. Melanie yesterday afternoon when she came to ease my cat's, transition to a better place. I've never felt more comfortable during an euthanasia procedure than I did yesterday.
From the initial discussion with her assistant, Gina Highfield, and the visit with Dr. Melanie, I was treated with compassion unlike what I've experienced before.
I've always felt that a peaceful end to a fur companion's life is one of the most loving gifts we can give them, second only to the living home we shared. That does not make the process any easier.
Dr. Melanie explained each step and took her time to ensure that Lovey Mew was comfortable and passed in peace. She let me spend as much time as I needed with Lovey to say a final goodbye.
Every moment Dr. Melanie spent with us was full of compassion and respect, and genuine care for both Lovey and myself. I can honestly say that I've never received such a hug from a veterinarian. �
I highly recommend Angel Pets for final care of a beloved animal companion.

Kathy B. 

Virginia Beach

We made both the most difficult and the easiest decision to let our Bella go last night. Her mind remained strong but her body had failed.
Bella was one of the best dogs. We rescued her from animal control as a twenty pound "full grown dog" who quickly grew into a 70 pound couch potato. Bella had a smile when we brought her home which resulted in her name Bella (dona) Sonrisa, beautiful smile. She will be missed by her animal and human family.
Dr. Melanie from Angel Pets Veterinary Hospice is a true blessing. She took time and made everyone including Bella feel at ease. I think Bella knew that Dr. Melanie was there to take away her pain. Bella lived a good life and thanks to Dr. Melanie she died a good death.  
While I wish there was never a need for anyone to call on Dr. Melanie, I cannot recommend her enough. The entire experience from the initial call to the home visit to Dr. Melanie's call today was above and beyond what I expected. We felt as though Dr. Melanie was an old friend. Words are not enough to express our gratitude and appreciation for Dr. Melanie and Angel Pets Veterinary Hospice. A very difficult situation was made much easier by her presence and Bella was allowed to die at home where she was comfortable and loved.
Thank you Dr. Melanie and Angel Pets Veterinary Hospice for all you do.

Kristina C.

At first, I was hesitant to even think of Munchie's final vet visit being performed by anyone other than her primary doctor, the man who had given much time, effort, and care during her battle with cancer for the year prior to her passing. I am so happy that I decided to go with Angel Pets at home service. Dr. Gail was wonderful and kind, and so respectful to my precious girl throughout the entire process. I highly recommend Angel Pets and Dr. Gail to anyone needing to send their beloved friends on ahead, and am forever grateful for their compassionate care and selfless service. 

Kelly C.

 In the middle of this crazy pandemic, we found an "angel" here on Earth......Dr. Mel. Our sweet Ginger, a happy orange tabby, was ready to pass on. Our vet was not seeing patients......a recorded message listed an emergency pet hospital's phone number. This clinic reccomended Angel Pets.....I called and set up an appointment for that afternoon.
Dr. Mel met us outside on our deck....we were all masked up. She gave Ginger a treat (who by the way never lost her appetite...she weighed 23 pounds when we adopted her....but had dropped to less than 4 pounds with her thyroid issues). Dr. Mel spoke so gently and calming while I held and petted Ginger. The process of letting our family member peacefully pass on without stress or pain was our final gift to her for the years of love she gave to us.
I recommend Angel Pets to all who cherish their pets and want them to have their end of life with their human family holding them for the final goodbye. 

Kathy T.

Understanding, compassionate, and professional. At first were disappointed that our regular vet was too busy to schedule Lucky’s euthanasia. Called Angel Pets and was able to schedule a same day visit. If we decide on a another dog..... we’ll never do the euthanasia in a clinical environment. Having the procedure at home made for a very quiet, relaxing end for our wonderful living dog. He received the end he deserved. Four days later we received a call from our vet to pickup Lucky’s remains. The URN was a beautiful wooden, handmade container.
The following day we received a thoughtful note from the Dr. who performed the procedure. Thank you very much Angel Pets

 I have had to use Angel pets twice in the last two weeks. My first time I had to put down my first pup child of 12 years and the second he brother of 11. Each time Gina was the most gracious and supportive during the hardest time in my life. Dr Mel was so sweet, she was patient and kind each time and lived in my babies as I would. I am blessed to have used their services in home where I could be with my babies during their passing. Thank you both very much!
Dori