Our Team
Compassionate Care Starts With Compassionate People
Our team understands that end-of-life care is about more than veterinary medicine. We are here to provide knowledgeable guidance, compassionate support, and a peaceful experience for pets and the families who love them.
The People Behind Angel Pets
Here for You and Your Pet
Choosing in-home end-of-life care means inviting someone into an incredibly personal moment. Our team approaches every family with patience, empathy, professionalism, and respect.
We take the time to listen, answer your questions, explain what to expect, and help you feel supported throughout the process.
Meet Our Veterinary Team
Our veterinary professionals bring experience, compassion, and a deep understanding of the unique needs of pets and families during the end-of-life journey.
Dr. Melanie Cohen (Founder & Owner)
How did I get here:
Many people ask me or make the following comments:
“How do you do this every day?”
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Dr. Valerie Rathbone
Dr. Valerie grew up in Idaho, where she always dreamed of one day becoming a veterinarian. She went to undergraduate school for neuroscience and attended veterinary school at Washington State University.
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Dr. Morgan Kline
I first settled with my family in Yorktown, Virginia, around the age of 2 through the Air Force. After growing up on the Peninsula, I traveled down to Wilmington, North Carolina, to attend UNC Wilmington and complete my bachelor's degree in biology.
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Dr. Jessica Rolley
Dr. Jessie was raised in Williamsburg, Virginia. As a child, her passion for animal well-being and care blossomed during summer vacations while volunteering at Richmond Animal League and, later, the Loving Spay + Neuter Clinic. She earned her bachelor's
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Dr. Trish Hessel
I was born in Deadwood, South Dakota. Growing up, my family moved frequently because of my dad’s job with the Department of Agriculture. We lived in Colorado, Louisiana, Virginia, and Alaska. My love of animals started at a very early age with a senior Labrador named Peggy.
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Dr. Margaret Baird
Dr. Margaret Baird earned her Bachelor of Veterinary Medicine and Surgery (BVMS) degree from the University of Glasgow in Scotland. Before joining Merrifield Animal Hospital in 2017, she practiced in both Scotland and at a busy small animal hospital in Stafford County, Virginia. A proud New England native, she is also a graduate of the University of Connecticut (Go Huskies!).
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Dr. Hannah Adams
Being born in rural North Carolina and growing up on a family farm laid the foundation for my love of animals. I was raised to respect and appreciate how animals enrich our lives in many ways.
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Dr. Alyssa Jerek
Ever since Dr. Alyssa was two years old, she knew she wanted to be a veterinarian. Her immense passion for animals led her down many different paths, from saving hurt animals in her backyard as a child to working in veterinary clinics, zoos, and wildlife rehabilitation centers.
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Dr. Melissa Shaughness
Dr. Melissa is originally from a small town in Maryland and attended the University of Maryland, where she earned her bachelor's degree in Animal Science. She then took a gap year to travel before attending the Virginia-Maryland College of Veterinary Medicine in Blacksburg—Go Hokies!
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Dr. Heidi Thompson
Dr. Heidi Thompson, DVM, brings more than 31 years of experience in small animal general practice and emergency medicine to her work in veterinary hospice care. Known for her warmth, compassion, and unwavering commitment to a high standard of medicine, Dr. Thompson is deeply dedicated to supporting pets and the people who love them through some of life's most tender moments.
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Our Practice Manager
Gina Highfield – Practice Manager and Hospice Coordinator
I am a native of Norfolk, VA, and graduated from Norfolk Collegiate before earning my Bachelor of Science in Occupational Technical Studies and Marketing from ODU.
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Dr. JoAnn Levy, VMD
We are thrilled to welcome Dr. JoAnn Levy to the Angel Pets Northern Virginia team beginning in October!
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Melanie Stanton — Practice Manager
Bio loading soon!
Our Veterinary Care Coordinators
Jenna Shaughness — Lead VCC
Originally from Maryland, Jenna grew up on a small farm where her love for animals blossomed and has continued to grow throughout her life. She graduated from the University of Maryland with a Bachelor of Science in Kinesiology, the study of human movement. She now resides in Virginia Beach to be close to her family.
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Jeniffer Cohen
I was born and raised in South Florida. I attended Nova Southeastern University and graduated with a B.S. and an MBA in Business and Health Service Administration. I have worked in pharmacy for most of my career, and I am very passionate about helping others. This passion has translated into my position here at Angel Pets. Outside of work, I enjoy spending as much time as I can with my 13 year-old daughter Savannah and my two chihuahuas, Krypto and Kylo.
Vicky Ortiz
I am originally from NY/NJ but have been living in the Hampton Roads area for over 18 years. While the majority of my career consists of work in the human medical field, I have always had a passion for animals. I have hands-on experience with all kinds of animals from farm to exotics.
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Kristy Cotthaus
Kristy has spent most of her life in the Hampton Roads area and recently settled in Moyock, North Carolina, with her husband, embracing the joys of country living with more space for their beloved dogs. Her deep love for animals has shaped both her personal and professional journey.
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Crystal Dixon
Crystal is a compassionate professional with a bachelor's degree in Healthcare Administration. Originally from Michigan, she has called Virginia Beach home for over 15 years.
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Gabrielle Eacobellis
Gabrielle has called Hampton Roads home since 2019. After many years of working in administrative roles in human medicine, she discovered her passion for the veterinary field in 2023.
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Karla Jones
Veterinary Care Coordinator
Originally born in Bolivia, Karla moved to the United States as a child and has called Northern Virginia home for nearly 40 years. The daughter of a veterinarian, she grew up surrounded by animals—including an array of exotic pets—and developed a deep appreciation for the bond we share with the animals in our lives.
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Brenda Johnston
Brenda has spent more than 20 years working in veterinary medicine, primarily in client service, while also gaining hands-on experience as a veterinary assistant. Her lifelong love of animals began early—one of her first memories is excitedly running next door to visit Winston, her neighbor’s Old English Sheepdog. As a child, she was known for following stray dogs home and caring for baby birds, mice, and other animals in need.
Over the years, Brenda has rescued and fostered rabbits and cats and has had the special experience of bottle-feeding orphaned kittens and baby squirrels. Her compassion for animals and extensive veterinary experience allow her to bring both knowledge and understanding to families navigating difficult decisions for their beloved pets.
A Northern Virginia native, Brenda now calls West Virginia home, where she enjoys the beautiful scenery and abundant wildlife. A devoted cat lover, she shares her home with Olivia, a spirited orange tabby, and Piper, a sweet gray tabby.
In the News
Dr. Melanie Cohen, Veterinarian in Virginia Beach
May 2018
Angel Pets: Local Veterinarian Offers Dignity, Love and Comfort
January 2015
Daily Press Video Feature
Our Philosophy
Compassionate Care, Centered on Your Pet and Your Family
We believe end-of-life care should never feel rushed, clinical, or one-size-fits-all. Every pet, every family, and every journey is different. Our role is to meet you where you are, listen to what matters most, and help you navigate this time with compassion, honesty, and thoughtful guidance.
By providing care in the comfort and familiarity of home, we can focus on what matters most: your pet’s comfort, dignity, and quality of life. Whether we are supporting your family through hospice and palliative care or helping you say goodbye, we take the time to explain your options, answer your questions, and create a plan that feels right for you and your pet.
We believe families should not have to wait until the very worst day to make a loving decision. Our goal is to help make your pet’s final chapter as peaceful and comfortable as possible—and to ensure that when the time comes, their last day does not have to be their worst day.
Local Teams Serving Your Community
Angel Pets provides in-home end-of-life veterinary care across Hampton Roads and Northern Virginia.
Our regional teams understand the communities they serve and are committed to providing families with compassionate care in the comfort of their own homes.
We're Here When You Need Us
If you are concerned about your pet’s quality of life or beginning to consider end-of-life care, our team is available to help you understand your options.